1.        Purpose

The objective of this plan is to provide a guideline to the organization to continue managing the business through MFGPro and to minimize the disturbance to manufacturing operations in the event that the MFGPro system is totally unavailable and cannot be recovered within 48 hours.

The service provided during the disaster recovery is of survival nature, may not extend to every user, and may require end-users to re-enter the backlog transactions at the commencement of the disaster recovery and at re-starting of the normal operation.

The recovery option will be varied in nature depending on the cause of the outage. This may require set-up of LAN server, secondary processing center, etc. Read More

1.        Definition

In this document context, ‘MFGPRO ERP System Disaster’ refers to the situation where the total system is unavailable to the users either due to hardware, network, or software problems and recovery is estimated to take more than 48 hours

‘MFGPRO Disaster Recovery’ is to offer a temporary measure/workaround solution to the organization to enable partial delivery of the processing service. Read More