IT人在工廠日記 – 談金蝶ERP系統 (2013/04/30)

by Posted in 3. IT Application (應用軟件), 3.1 ERP System (資源管理), Diary of IT Man(IT人在工廠日記) Tagged

金蝶K3-ERP系統是一套出名的國內ERP系統，我於香港和國內使用了它兩年，對它的評價是一般，功能太簡單，比不上另一套國內出名的ERP系統 — “用友”，市場流言為 ” 南金蝶、北用友” ；幸好它仍算是穩定和少Bug的系統，間中的數據錯誤是有可能的，但是，最差勁是香港金蝶公司的顧問和技術員，在兩年內，已更換了兩名顧問處理我公司的ERP項目，而且兩名顧問最後也離開了金蝶，另外，負責我公司的銷售員也離開了金蝶公司，人員的流失實在太嚴重了。現時，我發現問題時，會找金蝶的後勤技術員，可是他們水平差，不熟悉我公司的系統設置，問題拖很久仍沒法解決，很令人失望。最後，我忠告各位，暫時請不要選擇使用金蝶，留意它日後會否有改善吧。

香港金蝶K3系统采购申请

by Posted in 3. IT Application (應用軟件), 3.1 ERP System (資源管理) Tagged
  1. 前言

因应工厂之<<ERP系统更新方案>>，经管理层审批後，決定更新現時的金蝶-K3系统。批准的實施计划，分两期進行，第一期是實施会计系統，第二期是全面更新現有的供應鏈和生產系統；而新系统会安装在香港公司，而非在国內厂。因为需要在香港投资于实施金蝶系统之第一期计划，所以編寫此金蝶-K3系统采购建議，供管理層查閱審批。 Read More

ERP系统更新方案报告

by Posted in 3. IT Application (應用軟件), 3.1 ERP System (資源管理) Tagged ,
  1. 前言
  •  本公司所实施之金蝶ERP系统为三/四年前的版本(ver 10.4)，但实施一年後便没有参与之後的维护服务，所以现时的软件版本是没有顾问支援、没法升级及更新版本的。
  • 本公司实施之金蝶ERP系统已有三/四年时间了，但直致现在，也未能将ERP的会计模块上线，不能完全发挥ERP系统的运作，所以需要安排把会计模块上线。
  • 本公司正筹备三年後上市，会计师要求本公司於2011年底实行ERP之会计系统，把会计数据上线，准确和系统化地规范和管理会计账目，所以需要计划把会计模块上线，因应这项工作，我们可重新整顿ERP系统。
  • 为提升本公司的形象，进一步改善ERP的应用，因此需重新评估抨估和实行整套ERP系统，及定立长远的解决方案。

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ERP System Survey Questionair

by Posted in 3. IT Application (應用軟件), 3.1 ERP System (資源管理)
Comment on ERP Usage related to your work
1 Which ERP module(s) you use currently:
Inventory Control Module yes/no
Sales Module yes/no
Purchase Module yes/no
Manufacturing Module yes/no
MRP Planning Module yes/no
Accounting Module yes/no
2 How important of ERP system relative to your daily work very important / less important / no comment
3 How important of ERP system affect your dept/whole company business operation very important / less important / no comment
4 ERP can provide info to help better management decision-making strongly agreed / not agreed / no comment
5 You can logon and use ERP anytime and anywhere, i.e. good system availability to users. strongly agreed / not agreed / no comment
6 ERP can provide function to meet nowadays requirement as well as future business operation needs strongly agreed / not agreed / no comment
Pls identify what system function need to be improved_______________________________
Comment on Overall System Operation
7 ERP is easy for users to operate, i.e. very User-Friendly. strongly agreed / not agreed / no comment
8 ERP response time for performing data update or report generation is acceptable. strongly agreed / not agreed / no comment
9 ERP provides a very accurate management information, i.e. good data integrity. strongly agreed / not agreed / no comment
10 ERP helps to decrease the workload of users significantly. strongly agreed / not agreed / no comment
If you feel your productivity declined by using ERP, please give up to three reasons you feel this happened:

_______________________________________
11 ERP user access right application is under well control, i.e. good authorization procedure. strongly agreed / not agreed / no comment
12 Users aware their liability on the system usage, especially perform data update function, i.e. system increases users accountability.
13 ERP provides sufficient logging report to check user action, i.e. good traceibiltiy function. strongly agreed / not agreed / no comment
14 MFG/PRO system is protected from both internal and external hacker, i.e. high system security. strongly agreed / not agreed / no comment
Comment on local/external consultant and training support:
15 Users clearly understand the ERP Helpdesk procedure to ask for support, e.g. who and how to request ERP support,
16 Users clearly understand the ERP support organization, i.e. the responsibility of system owners, Dept expert/key users, the first and 2nd line technical support among HK, Shanghai and Shenzhen IT-Depts as well as external vendor consultant support.
17 The function of ERP user group committee in Shanghai and Shenzhen factory is well recongized, i.e. each dept respesentatives activity participate the user group committee meeting to improve ERP operation and raise usefull request.
18 Training document and operation manual for ERP are adequate and esay assessable. strongly agreed / not agreed / no comment
Pls identify which missing operation document you need:_______
19 Training or consultant support from your supervisor is adequate strongly agreed / not agreed / no comment
20 Training or consultant support within users dept’s expert/key user is adequate strongly agreed / not agreed / no comment
21 Training or consultant from IT dept is adequate strongly agreed / not agreed / no comment
22 Training or consultant from external vendor consultant is adequate strongly agreed / not agreed / no comment
Comment on Problem Handling
23 Users clearly understand the error handling procedure to solve any ERP error, i.e. who and how to report ERP error. strongly agreed / not agreed / no comment
24 Users satisfy the software quality of MFG/PRO in term of mininal program bug and data update error. strongly agreed / not agreed / no comment
25 Users satisfy the error handling procedure as well as the response time to error and fix. strongly agreed / not agreed / no comment
26 IT Dept and external vendor consultant support are technical enough to solve error. strongly agreed / not agreed / no comment
Comment on further System Development
27 IT Dept and vendor consultant support are technical enough to provide professional advice on system development. strongly agreed / not agreed / no comment
28 ERP system is flexibility enough to build/enhance function to meet new requirement. strongly agreed / not agreed / no comment
29 Company allocates sufficient internal IT man-power resource on ERP function enhancement strongly agreed / not agreed / no comment
30 Company reserves sufficient funding for external vendor on ERP function enhancement strongly agreed / not agreed / no comment
31 The development progress on function enhancement by IT Dept is under well control strongly agreed / not agreed / no comment
32 The development progress on function enhancement by vendor consultant is under well control strongly agreed / not agreed / no comment
33 The project management/monitor on function enhancement by IT Dept is well performed strongly agreed / not agreed / no comment
34 Cost of function charge by external consultant is high strongly agreed / not agreed / no comment
35 Your Overall rating to ERP System Excellent / Not Acceptable / no comment