NETWORK DEVICE CONFIGURATION PROCEDURE

1.        Purpose

The company Network Device Configuration Procedure aims at establishing a standard guideline for network administrators in managing network devices. More specifically, this procedure provides a step-by-step guide to (1) configuring a network device, (2) Installing a new security patch (i.e. firmware upgrade) on a network device, and (3) monitoring (malicious) network activity. Read More

IT Strategies and Roadmaps Document

1.        Introduction

Strategies and roadmaps direct involved people towards their longer-term goals and business objectives. The purpose of this IT Strategy and Roadmap document is to achieve just this; to ensure that members of the IT organization head towards clearly defined business goals, through shared vision and approach. A necessary common vision (or rather the lack of it) has been highlighted in several feedback sessions and team meetings. The importance of this document for the IT organization should therefore not underestimated. Chapter two and three specify the scope and owner of this document, respectively. Chapter four elaborates the strategic direction currently applicable to our organization, in which compliance with PD directives is emphasized. Chapter five explains the current application portfolio and highlights changes and trends. Chapter six and seven elaborate automation, information, and project plans. Chapter eight provides an overview of our IT organization. Chapter nine shows our current resource situation with special emphasis on the resource constraints. Chapter ten highlights the plan of training and “upgrading” current employees in order to achieve our business objectives. Chapter eleven, lastly, provides an overview of operational policies and guidelines for our IT organization.  Read More

Blueprint Document for implementation of SAP Project

1      Management summary

The purpose of the business blueprint document is to present the results, findings and conclusions of the blueprint finalization phase of the SAP project. This document consists of:

  • The business process requirements of Company within the scope of SAP;
  • The specification for the SAP system to support these target business processes;
  • The detailed work-plan to design the SAP system and business processes.

SAP poject phase overview:

Setup and Scoping –> Blueprint  –> Core System –> Core System –> Implementation
Scoping                        finalization      realization           construction Read More

Information Security Plan

1           Introduction

1.1             General

To realize the business strategy plan of Company, ICT will play, as enabler, an important role. As described hereafter ICT will contribute in the primary, secondary and managed operations processes by enabling global connectivity, integration of business systems and standardization of business processes. The changing business processes will have consequences for the ICT environment. The ICT programdescribes the steps, which are needed to support the business processes as they are being developed in the years to come. In this information plan an overview is given of the expected business processes and the required information architecture in a global environment. It is obvious that changes in the business strategy of Company will have to be reflected in this information plan. Read More

ERP Operation Policy for IT

Objective :

ERP is a multi-function and highly integrated application that supports most of the critical operations within the company.  In using such an ERP application, while we can depend on some of the built-in checks and balances embedded in the system, the most important business control and appropriate use of the system lies in the working habit and disciplines of people who use it. This Policy is devised to help ensure such work disciplines are in place among all users as well as all IT staff. Read More

Disaster Recovery Plan for MFG/PRO ERP System

1.        Definition

In this document context, ‘MFGPRO ERP System Disaster’ refers to the situation where the total system is unavailable to the users either due to hardware, network, or software problems and recovery is estimated to take more than 48 hours

‘MFGPRO Disaster Recovery’ is to offer a temporary measure/workaround solution to the organization to enable partial delivery of the processing service. Read More

General Requirement of using Computer workstation

1.         Background and Definitions

Under the Occupational Safety and Health (Display Screen Equipment DSE) Regulation (Cap.509B) in Hong Kong, as an employer and person responsible for workplace, the company has a duty to ensure that a safe, healthy Workstation is made available to Users. The following definitions are assigned to the capitalised terms in this summary. Read More

IT Infrastructure Capacity Planning & Performance Reporting

1) Objectives

This document is to describe the process used for the capacity planning and performance reporting of the IT Infrastructure currently under the control and management of the local Site IT. Those equipment owned and/or managed by IT will be excluded from the scope of this document. This document will be updated and maintained by IT department as required. Read More