Recommend Computer Room Temperature

What temperature is right?

General recommendations suggest that you should not go below 10°C (50°F) or above 28°C (82°F). Although this seems a wide range these are the extremes and it is far more common to keep the ambient temperature around 20-21°C (68-71°F). For a variety of reasons this can sometimes be a tall order.

How do you maintain the right temperature?

Purpose built server rooms are well insulated for fire precaution reasons and air conditioning is essential. In many companies however the maintenance of the air conditioning is separate from the running of the servers. If the air conditioning fails you might not be the first to know. You may even be the last.

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Introduction of ITIL v3 Framework

WHAT IS ITIL?

ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business.

ITIL: OVERVIEW AND BENEFITS

ITIL advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance to organizations on how to use IT as a tool to facilitate business change, transformation and growth.

The ITIL best practices are currently detailed within five core publications which provide a systematic and professional approach to the management of IT services, enabling organizations to deliver appropriate services and continually ensure they are meeting business goals and delivering benefits.

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Common Feature of IT Service Management tool

Common Feature of IT Service Management Tool as below:

  • Fully configurable CMDB
  • HelpDesk and Incident Management
  • Service and Contract Management
  • Change Management
  • Configuration Management
  • Automatic SLA management
  • Automatic impact analysis
  • CSV import tool for all data
  • Consistency audit to check data quality
  • Data synchronization (data federation)

IT Routine Work Highlight

IT Routine Work

  • Check Daily Backup
  • Perform Monthly Backup for permanent storage at least 3 years
  • Check the archive and life email client database (.pst file which should not bigger too big, especially outlook 2003 or lower version .pst file should not larger than 2G size)
  • Perform Monthly Email Archive in outlook server
  • Check Backup of ERP system, and clean-up log file if necessary
  • Handle ERP, HR, Email, Share File System, CCTV, Printer, network and phone line routine support
  • Backup machine O/S, VMWare Machine Databases at least quarterly
  • Perform Off-Site Backup Storage
  • Reboot servers at least quarterly
  • New Staff computer preparation for email account creation, share-drive access right, printer, door access card, phone
  • Staff Exist Preparation for email transfer/deletion, backup computer data
  • Handle Ad-Hoc IT project

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Blacklist Email Delivery (邮箱不能发送邮件)

Section 1 Problem (邮箱不能发送邮件)

Do you experience the email delivery error which some emails cannot delivery to some mail addresses (but not all) ? The return error email message as below 5 examples.

>>>Error Message 1 Begin>>>

xxxx@xxxcs.com

ironporta1.molasia.com 發生這個錯誤:
#5.7.1 Your access to submit messages to this e-mail system has been rejected.

將此郵件傳送到這個電郵地址時發生問題。請嘗試重新傳送此郵件。如果問題持續發生,請連絡支援人員。

xxx@xxxcs.com

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规范电子邮件发送对象

主旨: 规范发送邮件的收件者,减少不必要的邮件传递,防止收件人浪费收阅邮件的时间。

问题现象:若果当事人每天收到的邮件达200-250份,如果不全数阅读这些邮件,会担心重要的信息被忽略,如果全数阅读邮件,则又会浪费很多的时间,处理不到其它事情。我相信很多人有这样的烦恼。

分拆工厂之电脑投资方案

  1. 前言

因应公司安排架构重组,现时的工厂运作会划分为灯饰厂和光源厂,而原有的各项电脑系统设备,需要重新规划。现列出以下电脑系统於第二节,供管理层考虑,主要有两个建议方案:

方案一) 合拼同一系统使用;

方案二)增购系统分开两厂安装使用。

公司应考虑到资料保密、投资金额、操作效率…等等因素来决定选择哪个方案。

2014年电脑系统投资建议

12014年电脑系统投资建议表

为规划2014年的资讯系统投资项目,经研究後,本部建议增设如下表列出之系统,包括:办公室无纸化审批系统、人事管理系统、网络软件监控系统和车间看板系统,提供给管理层考虑

项目 需要购买之设备 预算投资额
IP-Guard电脑网络监控系统 硬件费用约CNY 23k软件费用约CNY16.5k /50用户 CNY 39.5K(预算50名用户,主要包括工程部)
车间看板系统 硬件费用约 CNY4k /每块板(安装 20块以上 送主機軟件) CNY80K (建议先安装 20块试行)
人事管理系统 电脑硬件约 CNY 23k软件约CNY 86k CNY 109K
办公室无纸化审批系统 电脑硬件 CNY 23k软件约CNY 68k (50名用户)(超过50名用户另加 ¥200 /用户) CNY 91K(预算50名用户,主要包括采购部和物控部)

有效电邮通信的9个技巧

1。 显示名称
正确在电邮中显示您自己的姓名,这是收件人将收到您的第一个良好印象。
各自邮件的‘个人信息显示名称要填写,例如:王大明的 “Wang Daimin(王小明)”,英文姓的第一个字母为大写,英文名的第一个字母也为大写,姓与名之间加空格作为间隔,中文姓名写在括号内;致於公共邮箱而又是专人专用,应按公司标准格式,写上中英文姓名,若是多人共用的部门邮箱,亦应写上英文部门名称,及中文部门名称於括号内。

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